https://www.michael-joy.ca/about daily 0.75 2021-08-31 https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1606193676134-GRIKURYV1PCRPZUKYUVD/profile.jpeg About - Hello! My name is Michael and thank you for visiting my website. My career has revolved around solving people’s problems. I believe in empathy and research are key to achieve this. I have been working in Customer Success for the last 10 years. I have a strong passion and knowledge of all online trends where I can offer advice and insight to all companies on how to build and grow an online presence using websites, e-commerce, social media, online marketing, brand development, mobile and search engine optimization. I have always had a passion for design. I want to use that passion combined with the experience I have acquired over the last decade in customer success to build and design products that provide the best experience possible. During my time at AdvisorWebsites between 2012 and 2018, I designed, updated and redesigned websites using HTML, CSS, Foundation, Bootstrap, Javascript, Photoshop and Illustrator. I also reported bugs, UI/UX experiences, and all customer issues to the development team. I also took part in design sprints and user research when developing the companies new website builder tool. For more information on my career feel free to reach out via the contact page and connect with me on Linkedin! Skills HTML CSS Photoshop Illustrator Adobe XD Figma Javascript https://www.michael-joy.ca/contact daily 0.75 2022-05-21 https://www.michael-joy.ca/work daily 1.0 2025-05-02 https://www.michael-joy.ca/work/ecommerce-website monthly 0.5 2020-11-24 https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1600398040969-2YNOG3L6CXEC28BCJCEK/shirts-device.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810408547-LX6316HO6A0KE8OFP3TT/project-1-journeymap.jpg Work - Ecommerce Website User Journey Map https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810569926-KTQEV16MLJ1Q22NI39Y7/desktop-1-catalog.jpg Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810408357-E72985BZR23N3M13PFBW/project-1-persona.jpg Work - Ecommerce Website User Persona https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810570563-I8I412HX9NFPJ43HIDWJ/mobile-1-catalog.jpg Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810408664-SCDNWHKP8CYFQTMZUB5D/project-1-empathymap.jpg Work - Ecommerce Website User Empathy Map https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810573071-Y72NE3PE8A5I2GZ8T4AY/crazy-eights-mobile.jpg Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810573071-K0OW3OHAN1KQ2UQR07O1/crazy-eights-desktop.jpg Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810697636-K1TS5W66Q1L2WT5L41T7/Product.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810696987-2WQ143D0W9KEJSP16W4D/Home.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810743310-ZG6MZUJM1LAKUUSM7G7F/Product+-+Desktop.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597810743181-BMIHOVKCB2VK9WRYB94F/Home+-+Desktop.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895294047-S4LEXLYCS5A611TJ1CKN/Contact+-+Desktop.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895295330-15F9HRSWYEJ8ZJ4ZBE7L/Catalog+-+Desktop.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895332204-Z2CEDLSMW0VLEIGLN3KY/Home.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895331849-OTVEPIFUIZOPZ01Y4EPE/Catalog.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895331848-9W4O7XWMYPM4HNG7CYSA/Product.png Work - Ecommerce Website https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895331451-D0VXMAOPHMU8IBF91C64/Contact.png Work - Ecommerce Website https://www.michael-joy.ca/work/grocery-app monthly 0.5 2020-11-24 https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1606193254985-LBIXN3PDZI02B6H6C7T4/grocery-thumnail.png Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597811854578-LCLGNYS16WMOLI2Q3HQV/Sticky+Notes.png Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812707954-UP10IM6G56YFFUYPLAQU/store-map.jpg Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597811854745-6XUC7CD315IXCINI42GL/Affinity+Board.png Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812707693-CQR9I0GJPXH15LZF6L7P/payment.jpg Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812707540-AH2GE9PMHLOKCHFE9SMS/find-stores.jpg Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812707469-8CPPQDOA489J97O3KLFP/catagories.jpg Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812774308-HHPLC4X3R3SQROSODJWC/Search+Stores.png Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812774329-AQU9EUZMR5ZA25YK1SJ7/List.png Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812774319-N4WGALM49WF6THZANTPK/Add+Item.png Work - Grocery App Research https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597812774304-ZOKDS31FG2L9X2X0KDFG/Catagories.png Work - Grocery App Research https://www.michael-joy.ca/work/physio-landing-page monthly 0.5 2020-11-24 https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1600397067587-CXNVNMMRMXH0KSZKMQPT/physio-device.png Work - Physio Landing Page https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1598649814727-DTEWIGPGZHMCLY23PWNP/physio-home.jpg Work - Physio Landing Page https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1598649984988-0R75I6YY9NLG7395GC77/physio-home-4.jpg Work - Physio Landing Page https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1598649986176-60WZFY8K5RS8CLPQQN61/physio-home-2.jpg Work - Physio Landing Page https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1598649986767-U2Q2SGO3DDLMMEMUF4E5/physio-home-3.jpg Work - Physio Landing Page https://www.michael-joy.ca/work/email-marketing-project monthly 0.5 2020-11-24 https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1600400749973-0REO25JIMV71NY5WR125/whooshmaill-thumb.png Work - Email Marketing Project https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725208144-ZW8PGHQDUGJACI2Q3WTO/admin-sketch-1-a.jpg Work - Email Marketing Project Admin Select Template Sketch https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725293536-RRGW8E4J567E11V3E6JX/Admin+Edit+Template+Page.png Work - Email Marketing Project Wireframe One https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895414165-5SKCG15T3GIVG81YHJJ1/Admin+Send+Email+Page.png Work - Email Marketing Project Admin Campaign Review https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597767594766-FP34SCPK3MX5H8QVH8OU/Screen+Shot+2020-08-06+at+10.39.14+PM.png Work - Email Marketing Project Low Fidelity Prototype https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725213885-90K8XKP26KPY227QU08C/admin-sketch-2-b.jpg Work - Email Marketing Project Basic Template Page https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725870415-92H33XOTUCGVVL58RPJU/Admin+Persona.jpg Work - Email Marketing Project Admin User Persona https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725294967-DYAM9XK9REJR3RNT46FC/Basic+Gallery+Template+Page.png Work - Email Marketing Project Wireframe Two https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895413989-1KFO6GI3F1WEJJ66EA7R/Admin+Edit+Template+Page.png Work - Email Marketing Project Edit Template https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597768713224-O4CJGBA7UCU63UN7MSQU/Screen+Shot+2020-08-18+at+9.37.34+AM.png Work - Email Marketing Project High Fidelity Prototype https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725213081-QSBYNT49WTQWRH75LP2Y/admin-sketch-7-a.jpg Work - Email Marketing Project Admin Review Email https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725871448-3U6BSCR5NWTQ6YT96V1W/User+Persona.jpg Work - Email Marketing Project Basic User Persona https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725293975-8PEKHGWMIJ91NB3RB0VL/Admin+Campaign+Analytics+Page.png Work - Email Marketing Project Wireframe Three https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895414400-QJIYYVK584XJLUBSK98E/Admin+Campaign+Details+Page.png Work - Email Marketing Project Email Campaign Settings https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725873892-PTXYR9JAKQXB39FKR5ES/Admin-Storyboard.jpg Work - Email Marketing Project Admin User Storyboard https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895414269-HNQ3SFMD5E9QTXF7JXW6/Admin+Campaign+Details+Page+-+Add+Recipients+Pop-Up.png Work - Email Marketing Project Import Contacts https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597725874330-CAQA6I1SPVJ6NCRE90F4/User-Storyboard.jpg Work - Email Marketing Project Basic User Storyboard https://images.squarespace-cdn.com/content/v1/5f34c1bee0e42851e5871069/1597895415382-JRS7E311N9EAQI0JI98Z/Admin+Reporting+Page.png Work - Email Marketing Project Analytics Page